Rehabilitation Assistant

Clinical and patient support

About Avian Haven

Avian Haven is a 501(c)(3) nonprofit wild bird rehabilitation center located in Freedom, Maine. We specialize in the care of sick, injured, and orphaned birds, treating approximately 3,000 patients per year. As a growing organization, we are committed to wildlife conservation, community engagement, and excellence in rehabilitative care.

Help us care for over 3,000 birds that we receive annually!

Position Overview

The Rehabilitation Assistant supports the care of sick, injured, and orphaned birds, working under the supervision of the Senior Rehabilitation Technician. This role involves monitoring and reporting on patients' medical needs, ensuring high-quality care throughout the rehabilitation process. Collaboration is key, as the Rehabilitation Assistant works closely with staff, interns, and volunteers to advance the mission of rehabilitating Maine's wild birds. Strong communication skills are essential for effective teamwork and engagement.

Primary Responsibilities

Provide hands-on care that gives every patient the best chance at recovery

Patient Care and Husbandry

  • Ensure that animal husbandry needs are met for all patients including appropriate food and dietary supplements, water, weighing, providing naturalistic enrichment, and species-specific enclosure setups, upgrades, and transfers
  • Help determine, assess, and update feeding plans daily
  • Inventory and maintain food supplies; communicate with Rehabilitation Technicians when supplies or other items need to be restocked
  • Ensure that all areas are clean and disinfected as necessary to maintain a safe and sanitary environment throughout the clinic and facility, including enclosures, pools, floors, laundry, and dishes
  • Observe and document patient behavior and report any medical issues to clinic staff
  • Follow safety protocols and handle patients in ways that maximize human and patient safety
  • Support pre-release conditioning and enrichment activities

Clinical Support

  • As needed, assist with clinical care:
  • Provide restraint for exams and radiographs
  • Administer prescribed medications as directed
  • Perform fecal exams and mouth swabs for parasites
  • Under the supervision of Rehabilitation Technicians, assist with specialized procedures

Recordkeeping

  • Maintain and update patient rehabilitation records accurately and in a timely manner using WRMD, including intake information, daily observations, treatments administered, and feeding plans
  • Maintain and organize supporting documentation including treatment logs, intake records, and enclosure assignments, ensuring records are complete, current, and accessible to relevant staff

Team Support

  • Assist with training and orienting new volunteers, interns, and staff as needed
  • Support volunteers working in the rehabilitation area by providing guidance on daily tasks, husbandry protocols, and safety standards under the direction of the Senior Rehabilitation Technician
  • Work with team members to assist with projects and workflow
  • Work cooperatively with staff, volunteers, and interns to ensure the highest standards of animal husbandry, safety, sanitation, and communication
  • Foster a positive, mission-driven work environment that supports teamwork and professional growth

General Responsibilities

  • Participate in Avian Haven's development and fundraising efforts, including attending or supporting fundraising events, contributing to donor stewardship activities, and serving as an ambassador for the organization's mission in the community
  • Attend and participate in weekly staff meetings
  • Maintain professional and timely email correspondence using an Avian Haven email account
  • Identify, report, and/or resolve maintenance issues in a timely manner
  • Participate in continuing education to maintain and update working knowledge of avian rehabilitation
  • Follow all Avian Haven policies, including social media, communications, and confidentiality policies
  • Perform other duties as assigned to support organizational operations and the quality of care for birds in Avian Haven's care

Physical Demands and Environmental Conditions

  • Ability to lift and move a minimum of 50 lbs. without assistance
  • Ability to stand, walk, kneel, and crouch for prolonged periods of time
  • Ability to work in inclement weather including rain, snow, high heat, humidity, and high winds
  • Employees may come into contact with zoonotic diseases, chemicals, radiography equipment, potentially combative animals, and allergens such as peanuts, tree nuts, etc.

WHAT WE'RE LOOKING FOR

Required Qualifications

High school diploma or equivalent required; bachelor's degree in animal science, wildlife science, or a related field preferred.

Experience in wildlife rehabilitation and/or veterinary medicine preferred; two or more years with avian species native to Maine strongly preferred.

Basic knowledge of wildlife rehabilitation standards, including species-specific diet and habitat needs, diagnostics, and restraint.

Experience with wildlife rehabilitation databases; WRMD experience preferred.

Training and/or certification from IWRC, NWRA, or a similar organization preferred. Familiarity or experience working in wildlife education preferred.

Commitment to wildlife rehabilitation standards, including acceptance of the use of euthanasia.

Excellent time management skills and punctual, detail-oriented, professional, and dependable nature.

Strong verbal communication skills and ability to work independently and collaboratively as part of a team.

Desirable Qualifications

Interest in environmental/conservation issues

Ability to foster teamwork, approach problems in a solutions-oriented manner, and help create a positive work environment.

Ability to work independently and collaboratively as part of the team